Insurance Work
At McShane’s we understand that dealing with insurance after an accident can be stressful. Whether you’re at fault or not we are here to help guide you through the process ensuring a smooth repair experience and making sure your vehicle is restored to its best.
REMEMBER- YOU CAN CHOOSE THE REPAIR CENTRE YOU WORK WITH – NOT JUST THE ONE YOUR INSURER RECOMMENDS. IT IS YOUR LEGAL RIGHT TO SELECT THE GARAGE YOU WANT. THE CHOICE IS YOURS.
Here is how we handle fault and non-fault claims:
Fault Claims
if the accident was your fault you will typically need to file a claim with your own insurance company while the process can feel overwhelming, we are here to make it as transparent as possible.
- Accident assessment: after you’ve filed your own claim, we will inspect the damage and provide a detailed estimate. We work closely with your insurance company to ensure that your repair costs are covered under your policy
- Insurance coordination: we handle all communication with your insurer ensuring that the claim is processed smoothly. This helps to avoid delays
- Comprehensive repairs: whether the damage is cosmetic or structural we will perform all necessary repairs and restore your vehicle to its pre-accident condition.
Non-Fault claims
If the accident wasn’t your fault the claims process is typically more straight forward, you will file a claim with the at faults party insurance and we will work directly with them to get your vehicle repaired. Here’s what you can expect:
Insurance liaison: we will help you navigate the claims process with the at fault party’s insurer. We will gather all necessary documentation such as accident reports and repair estimates to ensure your claim is handled quickly and efficiently
Guaranteed repairs: we stand by the quality of our work. If we repair your vehicle through a non-fault claim, we will ensure the repairs meet the highest standards and are backed by our warranty.
Why choose McShane’s for insurance claims?
Experience with insurance companies: we have years of experience working with wide range of insurance providers which means we can navigate the claims process quickly and efficiently, no matter the situation
Transparency and communication: we keep you informed every step of the way ensuring that there are no surprises when it comes to costs, timelines, or your insurance coverage.
No hassle repairs: we aim to make the repair process as easy as possible for you. Whether its handling paperwork or working with your insurer we take care of the details, so you don’t have to.
Quality workmanship: we guarantee that all repairs- whether through a fault or non-fault claim are carried out to the highest standards- Your satisfaction and safety are our top priorities